Frequently asked questions



Do you sell marijuana for recreational use?

Quality Roots sells recreation use cannabis at all our locations. For exact products, please review our online menu or call us at any of our retail locations.


Can I order online?

Yes! You can order online any of our open locations. Click HERE to get started.


Do you deliver?

We do not currently offer delivery at this time. Please feel free to always check for updates on this.


What are your store hours?

All of our locations are currently open Monday – Sunday from 9 am to 9pm.


How many brands do you carry?

We carry 50-100 brands at any given time. If you are looking for a particular brand, please feel free to call us at any of our retail locations and one of our experienced employees would be happy to help you.


What forms of payment are accepted?

We accept debit through our cashless ATMs and cash.


What type of ID is accepted?

Any state driver’s license, state identification card, or passport will be accepted as a valid form of identification.


Is a Doctor’s medical marijuana card required to order from Quality Roots?

No, all of our locations have recreational options for consumers.


Do you carry CBD products?

Yes, our stores carry CBD products in many different forms such as lotions, capsules, tinctures and more.


What is your Return Policy?

We stand by all products we sell. If defective, we will take back. If you did not like, we will work with you to find something that fits.


Do you give a discount for veterans or seniors?

We always have deals and coupons. Just ask any of our patient care specialist.


Is there a purchase limit?

Medical marijuana has a 2.5oz or equivalent per day limit and recreational marijuana has a 2.5oz or equivalent per transaction limit. 


I’m a brand. How can I sell my Goods with Quality Roots?

Please contact us at and we will get back to you shortly. 


I have feedback. How can I share this?

We love feedback. The best place to share your thoughts about Quality Roots is either on our Google or Weedmaps reviews page.





What are the Benefits of Cannabis?

Cannabis has been used for medical and therapeutic purposes for more than 5,000 years. In fact, it is one of the world’s most therapeutically versatile medicines. Due in part to extensive successful outcomes for medical cannabis patients, it has been legalized in many U.S. states. Because cannabis is such a complex plant, however, most of us could use a bit of cannabis education to learn about its many benefits.

Based on evidence from scientific research and the experiences of doctors, patients, and others, the state of Michigan has concluded that medical cannabis may have benefits for patients seeking treatment for a variety of conditions.


How is medical & recreational marijuana used?

Medical and recreational marijuana can be ingested in many ways, including smoking (joints/blunts), vaping, lotion, edibles (e.g. gummies, baked goods, mints), capsules, plus others.


What types of marijuana are there?

There are three primary types of marijuana, called strains: Indica, Sativa and a hybrid of the two.

Indica: Has a calming and relaxing effect. Best for nighttime use. Benefits include mental and muscle relaxation, decreased acute pain, decreased nausea, increased appetite and more.

Sativa: Has an energizing effect. Best for daytime use. Benefits include anti-anxiety, anti-depressant, chronic pain treatment, increased focus, increased serotonin and more.

Hybrid: A crossbreed between Indica and Sativa. Effects and benefits will vary by the strain’s specific ratio.

Our experienced budtenders will help you choose the best strain to meet your unique cannabis needs and desires to ensure you always have a comfortable, elevated experience.


How will I know which products to buy?

Our highly knowledgeable, experienced, and friendly staff is ready to answer any question you have or make recommendations to meet your unique cannabis needs and desires to ensure you always have a comfortable and enjoyable experience.


I’ve never been to a dispensary before. How does it work?

Quality Roots offers both medical and recreational dispensaries in secure facilities that allow both medical and recreational users to receive their product in a welcoming professional environment.

Medical patients and caregivers may shop at any of our locations and must provide a valid state-issued ID and medical marijuana card upon arrival. No one else is permitted to enter medical-only locations other than registered employees attending the facility.

Recreational customers must be 21+ and provide a valid state-issued ID upon arrival.

Once inside, patients are greeted by one of our many qualified staff members who are trained to listen to your individual needs.


What is the difference between CBD and THC?

CBD, or Cannabidiol can be extracted from hemp or marijuana and is a non-psychoactive compound. Meaning it does not produce any type of “high”.

THC, or Tetrahydrocannabinol is the main psychoactive compound in marijuana that gives you a “high” sensation. Both medical and recreational use of marijuana is legal in the state of Michigan.


Still have questions? We are here to help. Please feel free to call any of our dispensary locations and one of our expert employees would be happy to help.

Interested in joining the Quality Roots family?

We are always eager to meet talented people. Fill out the form and someone will be in contact soon.


Inventory Specialist

Battle Creek, MI

Retail Associate

Hamtramck, MI

Battle Creek, MI

Financial Controller

Royal Oak, MI